Thursday, December 08, 2011

I Yelled at A Lady Yesterday

Yesterday I went to the worst OfficeMax ever.  If you will excuse the provincial rant for the benefit of my Charlotte readers... it is the OfficeMax on 74 by Guitar Center, and I highly recommend that you never, ever go there.  It is the kind of place where you stand in a line of four people and no one is working any register, but they are standing around talking to each other. Yeah.

Yesterday I didn't need to buy anything from them, I needed to return something to them.  I knew this was going to be a major undertaking before I ever stepped in the door. I walked up to the Customer Service desk and waited. No one was there. I was worried that the rapture had happened. I looked over toward the regular registers and no one was working any of those either, but I figured I had a better chance of being noticed, so I went.  I waited in the ghost town for a while and eventually someone begrudgingly came. This person called for a manger who, it turns out, was the long lost descendant of Tomas de Torquemada, leader of the Spanish Inquisition.  Long story short, I returned my item.

The only problem was (besides everything) that I lost my temper with the lady behind the counter. Bad. I was embarrassed, everyone in the store was embarrassed, and the manager was reaffirmed in her assessment that her job sucks.  So I left.

Now the pre-planning of my day determined that right after this I was to spend time in prayer.  And as you might imagine, I could not pray. God has determined that if we can't love the people standing right next to us, there is no way we are going to be able to love him, who we cannot see. 

Outside of the gospel, I really don't owe this lady anything.  I don't even owe her courtesy. I will pay her courtesy as long as that gets me what I want, until it doesn't, and then I will switch tactics.  But if I am a sinner saved by grace, and she is made in the image of God, then I have a duty to her that goes far beyond courtesy. Because the truth is that while I cannot control the circumstances or the service in that Office Max, I can choose my response to them.

So I bought her a Starbucks card and I went back and apologized.  Not for my sake, because I can get over it and sleep at night.  Not for her sake because she will, too. But for the sake of the gospel. Because a God who has gone to such extravagant lengths for me, even when I am berating poor ladies in OfficeMax, asks me to love other people well.  And if I owe him everything, what is there that he cannot ask of me?

I went in and apologized.  I thought the lady was going to die from shock.


EveL said...

I, too, hate that Office Max with a passion!!! I am on board with that, Bro. I also have a temper and have lost at that store several times. It seems it must be located over a "Satan-hotspot" if there is such a thing. Yay for you, my Christian Friend for apologizing!

Brad Moritz said...

I was wondering why she called for a manger, instead of a manager. Perhaps it was for the holiday season. You're yelling at someone who wants to erect a manger?!

jikarner said...

Thanks for the honesty in sharing, and humility in apologizing! Excellent work!

Unknown said...

Thanks for the comments guys. I don't pretend to be a super-saint... I felt like a four year old whose parents told him to go apologize. Mostly because that's exactly how it went down!

kay said...

it really is a horrible store. and the employees are so apathetic it's disgusting. but way to step up and show off Jesus in your shoes!! can't wait to share this story with my kids.

excellent work my friend!